A full refund was provided to you due to inconveniences and you were also ensured that our team was going to communicate with this parking location in order to take action and improve their security. Our records indicate that you contacted our support team back in 2015, when your parking reservation ended, regarding this issue. Thank you for taking some of your time to reply to our review request. I never even received a call or any type of apology from management. I NOTIFIED THEM after a friend checked on my car and then called me while I was in NY and told me about the damage.
Incredibly, the hotel was unaware as to any of this for nearly 24 hours. There were several other cars with similar damage. Both front windows were smashed and some things that were in the trunk were stolen.
My car was burglarized and vandalized while parked here.
